PLAYER DEVICE

SETUP INSTRUCTIONS

Windows Player Device Setup Instructions

 
 

Windows Player Device Setup Instructions

STEP ONE: Install Appropriate Software

  1. Click Here to Download the Windows Software

  2. Install the Software

 

Note: There is no need to put Hypersign in the start up folder because the app installation process will do it for you.

 

STEP TWO: Update PC Settings

  1. Set screen saver to never come on.

  2. Turn off all notifications.

  3. Set the PC to auto login.

  4. Set the PC to “never” for the following power settings:
    - When plugged in, turn off - never.
    - When plugged in, PC goes to sleep after - never.

 

STEP THREE: Launching & Pairing Hypersign+

  1. When you first launch the Hypersign+ app on your Windows player it will ask for a pairing code.

  2. Use another computer to visit the Device Manager in the Hypersign+ web portal:

    1. Once in the Device Manager, click the Add New Device button.

    2. Set the device Resolution to match the Windows display settings.

    3. Name the device, select license types, etc. (Helpful Article: How to add a new player device)

    4. Click Submit, and a device card is automatically generated.

    5. Click the key icon on that device card to display the 5-digit pairing code.

    6. Write this pairing code down.
      Note: The pairing code is only available for 30-mins for security purposes and
      each device will have its own unique pairing code.

  3.  Input this pairing code into the Hypersign+ app on the Windows device.

 

Now your Windows device is paired to your Hypersign+ account, and you can begin publishing layout content immediately.

 

DOWNLOAD PDF INSTRUCTIONS

Android Player Device Setup Instructions

STEP ONE: Setup Device & Install Appropriate Software

  1. Power on your Android tablet device.

  2. Connect your Android tablet device to a Wi-Fi network.

  3. Follow the basic Android setup instructions as prompted on your Android tablet device.

  4. Open the Google Chrome browser and visit: https://app.hypersign.net/downloads/software/Hypersign.apk

  5. Download the file.

  6. Once downloaded, navigate to your Downloads on your Android tablet device under settings.

 

STEP TWO: Launching & Pairing Hypersign+

  1. Once downloaded, navigate to your Downloads on your Android tablet device under settings.

  2. When you first launch the Hypersign+ app on your Android player it will ask for a pairing code.

  3. Use another computer to visit the Device Manager in the Hypersign+ web portal:

    1. Once in the Device Manager, click the Add New Device button.

    2. Set the device Resolution to match the Android display settings.

    3. Name the device, select license types, etc. (Helpful Article: How to add a new player device)

    4. Click Submit, and a device card is automatically generated.

    5. Click the key icon on that device card to display the 5-digit pairing code.

    6. Write this pairing code down.
      Note: The pairing code is only available for 30-mins for security purposes and
      each device will have its own unique pairing code.

  4.  Input this pairing code into the Hypersign+ app on the Android device and click Submit.

Now your Android device is paired to your Hypersign+ account, and you can begin publishing layout content immediately.

 

DOWNLOAD PDF INSTRUCTIONS

Brightsign Player Device Setup Instructions

 
 

Brightsign Player Device Setup Instructions

Before getting started, be sure to make sure that your Brightsign player is using firmware version 8.4.14 as it works best with Hypersign. 

If you already have this version of firmware skip to Step Two. 

 

STEP ONE: Update Firmware 

1. Download the Brightsign firmware if you do not already have it: https://www.brightsign.biz/downloads/xt4-series

2. Unzip "brightsign-xt4-update-8.4.14.zip" either to your computer or directly to the SD card.

3. You should have two files one named "brightsign-xt4-8.4.14-update.bsfw" and the other is named     "brightsign-xt4-8.0.1...-update.bsfw.sha1txt". 

4. Copy these to your player SD card.

5. Make sure the Brightsign player powered off and not plugged in. 

6. Connect the HDMI cable to the player and your display. 

7. Connect and internet LAN cable to the LAN port on the Player. 

    Note: Player MUST be hard-lined to the local network. Wireless doesn’t work yet.

8. Connect the power cord to the power outlet on the Brightsign player and wait for it to read "Insert       SD card".

9. Insert your SD card into the the card reader on the BrightSign player.
     Note: You may need an adapter if you have a micro SD card.

10. The player will start downloading the firmware automatically. Just wait until it shows a screen            showing the new version of firmware 8.4.14

     Note: This should take about 5 to 10 minutes and it may reboot a few times before complete. 

11. Power device off and disconnect the internet LAN cable. 

12. Remove SD card. 

 

STEP TWO: Downloading Software

1. Download the Brightsign app software: Brightsign Setup Production.zip

2. Unzip "autorun.zip" wither to your computer or directly to the SD Card.

3. You should have the following files / folders:

  • appcache

  • brightsign-dumps

  • db

  • feedpool

  • out

  • pool

  • sign

  • .DS_Store

  • autorun.brs

  • out.zip

4. Copy these to you player SD card if not already there

5. Make sure the Brightsign player is powered off and not plugged in

6. Connect the internet LAN cable to the LAN port on the player

9. Insert your SD card into the card reader on the player

 

STEP Three: Launching & Pairing Hypersign+

  1.  The device will present a pairing code.

  2.  On hypersign, add a new device and select "I already have a pairing code" on the bottom left of the new device form.

  3. Enter the pairing code and all other information

  4. Click save. 

  5. The device will then activate.

 

Now your device is paired to your Hypersign+ account, and you can begin publishing your content immediately.

 

DOWNLOAD PDF INSTRUCTIONS

Chromebox Player Device Setup Instructions

Chromebox Player Device Setup Instructions

IMPORTANT: Chromebox setup must be done correctly the first time it is booted up, or it may have to be completely wiped and redone in order for Hypersign+ to run correctly. Once this is done correctly, you only have to complete this process once.

STEP ONE: Configure a Chromebox (Fresh Boot)

  1. Select the WiFi settings for the device and get on the internet.

  2. At the Login screen, press “CTRL + ALT + K” together and a dialog box should pop up.

  3. Press ENABLE, then press OK. This enables Kiosk Mode and is required.
    Note: Kiosk Mode means that Hypersign+ will start when the machine is started,
    does not require a user to log in and always plays in full screen.

 

STEP TWO: Install Appropriate Software

  1. Open the Chrome browser on the device and type in: Hypersign Chrome Web Store.

  2. The link to our app on the Google Chrome Web Store should be at the top of the results.
    If you cannot find it, use this link: Hypersign+ Chrome Extension

  3. Click the link, go to the page and click the + FREE button to download and install our app.

  4. In the address bar type: chrom://extensions to be taken to the Extensions page.

  5. When on the Extensions page:

    1. Make sure developer mode is checked.

    2. Scroll down to Hypersign in the list and copy the ID next to ID.

    3. Scroll to the top and click manage kiosk applications.

    4. Paste the ID into the add kiosk application box and click add.

    5. Hover over the app when it appears in the list and click Set Auto-Launch.

    6. Click done.

  6. Before you turn the Chromebox off, continue to STEP THREE.

 

STEP THREE: Booting into Kiosk Mode & Pairing Hypersign+

  1. Use another computer to visit the Device Manager in the Hypersign+ web portal:

    1. Once in the Device Manager, click the Add New Device button.

    2. Set the device Resolution to match the Chromebox display settings.

    3. Name the device, select license types, etc. (Helpful Article: How to add a new player device)

    4. Click Submit, and a device card is automatically generated.

    5. Click the key icon on that device card to display the 5-digit pairing code.

    6. Write this pairing code down.
      Note: The pairing code is only available for 30-mins for security purposes and
      each device will have its own unique pairing code.

  2. Turn off the Chromebox device.

  3. The second time the Chromebox boots after the app has been installed and configured correctly, click yes when it asks you if you want to auto launch the app every time.

  4. The device will then load a page asking for a pairing code.

  5. Input the pairing code you wrote down into the Hypersign+ app on the Chromebox device.

 

Now your device is paired to your Hypersign account, and you can begin publishing your content immediately.

 

ADDITIONAL STEP: Getting Out of Kiosk Mode to Access the Chrome OS

If you need to get out of kiosk mode to access the Chrome OS, follow these steps:

  1. Turn the Chromebox completely off.

  2. Turn the Chromebox back on.

  3. During the white HypersignTM boot up message, press CTRL + ALT + S to boot
    into the regular Chrome OS.

  4. It will then prompt you to enter your device password to login to the Chrome OS.
    Note: This only needs to be done if you for some reason need to get into the Chrome
    interface to change WiFi signals for example.

 

DOWNLOAD PDF INSTRUCTIONS

Chromebox Player Device Re-Pairing Instructions

Chromebox Player Device
Re-Pairing Instructions

STEP ONE: Access the Chrome OS from Kiosk Mode 

  1. Turn the Chromebox completely off.

  2. Turn the Chromebox back on.

  3. During the white Hypersign+ boot up message, press CTRL + ALT + S to boot into the regular Chrome OS.

  4. It will then prompt you to enter your device password to login to the Chrome OS.

 

STEP TWO: Uninstalling/Installing Appropriate Software 

  1. Open the LAUNCHER icon located on the bottom left of the toolbar.

  2. Click on all apps.

  3. Find the Hypersign+ app, right click and select uninstall.

  4. Open the chrome browser on the device and type in: Hypersign+ Chrome Web Store.

  5. The link to our app on the Google Chrome Web Store should be at the top of the results.
    If you cannot find it, use this link: Hypersign+ Chrome Extension

  6. Click the link, go to the page and click the + FREE button to download and install our app.

  7. In the address bar type: chrome://extensions to be taken to the Extensions page.

  8. When on the Extensions page:

    1. Make sure developer mode is checked.

    2. Scroll down to Hypersign+ in the list and copy the id next to ID.

    3. Scroll to the top and click manage kiosk applications.

    4. Click on the x next to Hypersign+ to remove the existing app.

    5. Paste the new ID into the add kiosk application box and click add.

    6. Hover over the app when it appears in the list and click Set Auto-Launch.

    7. Click done.

  9.  If you already know how to get a device pairing code, skip to STEP FOUR.

 

STEP THREE: Pairing Code for Hypersign+

  1. Use another computer to visit the Device Manager in the Hypersign+ web portal:

    1. Once in the Device Manager, click the Add New Device button.

    2. Set the device Resolution to match the Chromebox display settings.

    3. Name the device, select license types, etc. (Helpful Article: How to add a new player device)

    4. Click Submit, and a device card is automatically generated.

    5. Click the key icon on that device card to display the 5-digit pairing code.

    6. Write this pairing code down.
      Note: The pairing code is only available for 30-mins for security purposes and
      each device will have its own unique pairing code.

 

STEP FOUR: Booting in Kiosk Mode & Pairing Hypersign+

  1. Turn off the Chromebox device.

  2. The second time the Chromebox boots after the app has been installed and configured correctly, click yes when it asks you if you want to auto launch the app every time.

  3. The device will then load a page asking for a pairing code.

  4. Input the pairing code you wrote down into the Hypersign+ app on the Chromebox device and click Submit.

 

Now your device is re-paired to your Hypersign+ account, and you can begin publishing your content immediately.

 

DOWNLOAD PDF INSTRUCTIONS

HELPFUL DOCUMENTATION 

How To Wipe A Chromebox

 
 

How to Wipe A Chromebox

1. Turn the Chromebox off.

 

2. Use a paperclip (or pushpin) to push into the recovery button hole. (Located on the left side of the player)                                                                                    Chromebox-300x65  

3. Press down the recovery button with a paperclip while turning the chomebox on.

 

4. Press Ctrl + D.

 

5. You will then be prompted to press the recovery button with the paperclip again. The device should then reboot.

 

6. Next you will need to press the Space bar as prompted, and then press Enter to reboot the device. (This will return the device to verified mode)

 

7. Once the device reboots it will bring you to the Chrome Welcome screen. Then Click Let's go.

 

8. You will then be taken to the Google Chrome OS terms. Be sure to Click accept and continue.

 

Privacy Policy

Privacy Policy

It is Hypersign, LLC's policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to Hypersign (hereinafter, "us", "we", or "app.hypersign.net"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

 

Website Visitors

Like most website operators, Hypersign, LLC collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Hypersign, LLC's purpose in collecting non-personally identifying information is to better understand how Hypersign, LLC's visitors use its website. From time to time, Hypersign, LLC may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

 

Gathering of Personally-Identifying Information

Certain visitors to Hypersign, LLC's websites choose to interact with Hypersign, LLC in ways that require Hypersign, LLC to gather personally-identifying information. The amount and type of information that Hypersign, LLC gathers depends on the nature of the interaction. For example, creating a user results in storage of a username and email address.

 

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

 

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Protection of Certain Personally-Identifying Information

Hypersign, LLC discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Hypersign, LLC's behalf or to provide services available at Hypersign, LLC's website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Hypersign, LLC's website, you consent to the transfer of such information to them. Hypersign, LLC will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Hypersign, LLC discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Hypersign, LLC believes in good faith that disclosure is reasonably necessary to protect the property or rights of Hypersign, LLC, third parties or the public at large.If you are a registered user of Hypersign and have supplied your email address, Hypersign, LLC may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Hypersign, LLC and our products. We primarily use email to communicate this type of information, and will attempt to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Hypersign, LLC takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

 

Use of Google Calendar

In order to provide roomsign functionality, you have the option to consent to authenticate our application with Google. This is by consent only, and your data is not used in any way other than to present on your digital signs that you publish to.

 

Aggregated Statistics

Hypersign, LLC may collect statistics about the behavior of visitors to its website. Hypersign, LLC may display this information publicly or provide it to others. However, Hypersign, LLC does not disclose your personally-identifying information.

 

Cookies

To enrich and perfect your online experience, Hypersign, LLC uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Hypersign, LLC uses cookies to help Hypersign, LLC identify and track visitors, their usage of Hypersign, and their website access preferences. Hypersign, LLC visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Hypersign, LLC's websites, with the drawback that certain features of Hypersign, LLC's websites may not function properly without the aid of cookies.By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Hypersign, LLC's use of cookies.

 

Privacy Policy Changes

Although most changes are likely to be minor, Hypersign, LLC may change its Privacy Policy from time to time, and in Hypersign, LLC's sole discretion. Hypersign, LLC encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

End User Agreement

 

Hypersign End User License Agreement (EULA)

IMPORTANT - READ CAREFULLY 
This End-User License Agreement ("EULA") is a legal agreement between either an individual or a single entity (the “User”) and Hypersign, LLC (the "Owner" ) covering the User’s use of Hypersign (the “Software"). Be sure to read the following agreement before using the Software.

 

TERMS AND CONDITIONS 

1. GRANT OF LICENSE. The Owner grants the User the rights to use the Software, according to the license model described at point 2, with the following special rights; no need to make reference to the Software in any file distributed with the your content; the source code of the Software is not to be distributed along with the Product; the User can remove any content file from the Software that the User have uploaded. It is agreed that in exchange for the license set forth herein, the User will pay an annual or monthly license fee specified in our website at the time of purchase.

 

2. LICENSE MODEL - SaaS (Software as a Service) License: This license allows the User to use Hypersign in one player device owned by the User’s organization and distribute it as a service. This license is granted on per device basis. Unlimited number of users (not devices) from the User’s organization can register to use the User’s license for no additional cost.

 

3. LICENSE VALIDITY. This EULA is only valid as long as the Software is actively being used and updated as required by the Owner on approved devices with approved operating systems. Any installation on rogue or unapproved systems will invalidate this license.

 

4. RESERVATION OF RIGHTS AND OWNERSHIP. The Owner reserves all rights not expressly granted to the User in this EULA. The Software is protected by copyright and other intellectual property laws and treaties. The Owner owns the title, copyright, and other intellectual property rights in the Software. The Software is licensed, not sold. This EULA does not grant the User any rights to trademarks or service the Software marks.

 

5. TERMINATION. Without prejudice to any other rights, the Owner may terminate this EULA if the User fail to comply with the terms and conditions of this EULA. In such event, the User’s right to use this Software and the rights to use the files produced using the Software by third parties terminates automatically and the User must then destroy all copies of the Software in the User’s possession.

 

6. WARRANTY. Owner represents and warrants full title and ownership to the Software and has the authority to grant the license hereunder. To the best of Owner's knowledge the Software does not infringe upon the intellectual property rights of any third party and that the Owner did not receive any notice regarding any alleged infringement thereof.

 

7. DISCLAIMER OF WARRANTIES. The Software and its related material are provided “AS IS” and without warranty of any kind and the Owner expressly disclaims all other warranties, expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

 

8. Exclusion of incidental, consequential and certain other damages to the maximum extent permitted by applicable law, in no event shall the Owner be liable for any special, incidenta, punitive, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits or confidential or other information, for business interruption, or personal injury, for loss of privacy, for failure to meet any duty including of good faith or of reasonable care, for negligence, and for any other pecuniary or other loss whatsoever) Arising out of or in any way related to the use of or inability to use the Software, the provision of or failure to provide support or other services, information, software, and related content through the software or otherwise arising out of the use of the Software, or otherwise under or in connection with any provision of this EULA, even in the event of the fault, tort (including negligence), misrepresentation, strict liability, breach of contract, and even if the Owner has been advised of the possibility of such damages.

 

9. LIMITATION OF LIABILITY. In no event shall the Owner's liability exceed the license fee paid, if any.

 

END OF TERMS AND CONDITIONS

If there are any questions concerning this EULA, or a desire to contact Hypersign Management for any reason, please contact us.

 

DOWNLOAD PDF

Android Player Specs

Android Player Recommended Minimum
Specs for Hypersign+

STANDARD CONTENT
2.0GHz Quad-Core Processor
2GB DDR3
16GB SSD
Android 8


4K CONTENT
2.8GHz Octo-Core Processor
3GB DDR3
32GB SSD
Android 8


ADDITIONAL RECOMMENDATIONS
It is recommended that the Android device have a 16:9 aspect ratio, since that is what Hypersign+ templates are optimized for.

 

DOWNLOAD PDF

 

Chromebox Player Device Re-Pairing Instructions

Windows Player Recommended Minimum
Specs for Hypersign+

HARD DRIVE

We recommend a minimum 1GB HDD space free for cache.

 

PROCESSOR

The type of processor we recommend strongly depends on the type/amount of content you display. Processing speed is not a tell-all for performance, as system bus speed, memory speed, and CPU instruction sets all play a major part in the performance of a CPU. Therefore, the best way to gauge processors is via benchmark tests. We recommend having a processor with a PassMark/CPU Mark score of at least 5000. If you plan to do more graphic intensive content, multiple videos on a single display, or host multiple displays from one Windows player device, you may need to get a processor with a higher score. And if it will be showing very simple content, then you could probably get away with using a processor with a lower score (though we don’t recommend that, as you’ll want to have room for growth). Below are processors that we recommend, due to their price and benchmark score (i.e. bang for the buck). Again, this recommendation is assuming average utilization of the player*. A higher scoring processor is recommended for above-average utilization. How much higher really depends on what the player will be doing. Please work with us if this is the case so that we can find something that works best for you.

 

General Recommendations

For Intel chipsets: The Intel Core i5-4460 4-Core @ 3.2GHz, it has a score of 6,647.
For AMD chipsets: The AMD FX-8350 8-Core, it has a score of 8,939.
Note: While Intel chipsets have a higher upfront cost, they are generally more energy efficient than AMD chipsets, using less wattage during operation and costing less in the long run.

 

MEMORY

 

We recommend a minimum of 2GB for generic content, that has no more than (1) video on screen at a time. 4GB for 4K content that has no more than (1) 4K video on screen at a time. More RAM is recommended for more memory intensive utilization.

* By “average utilization of the player”, we mean “displaying content representative of what the majority of our customers use”. This usually consists of 4-5 of the following items: (1) 1080p video, (1) Stacks playlist of images/videos, (1) converted PowerPoint, any number of images, iframe of a non-intensive website, and any dropzones. If you use multiple videos, 4K video, iframe a complex website that performs operations several times per second that put strain on the CPU/memory, then that would be considered “above-average utilization of the player”.

 

DOWNLOAD PDF